Terms of use

By opening ClassFlyer, creating an account, or using any part of the service, you accept these terms. If you do not accept them, do not use the service. We may revise these terms at any time; the current version is always at this address, and using the service after a change means you accept the change. For a material change we may notify you in the product or by e-mail, but the posted version governs either way.

ClassFlyer is an information service: it searches and monitors award flights and reports what it observed, when it observed it, and what the same flight costs in cash. Every figure is an observation, never a quote, an offer, or a guarantee. Award availability and pricing change by the minute, sources can be wrong or stale, and a seat we saw may be gone, repriced, or never bookable at all. Verify everything with the airline before you commit to anything. ClassFlyer does not sell tickets: every booking happens with the airline, on the airline's terms, and we are not a party to it. ClassFlyer is not affiliated with, endorsed by, or acting for any airline or loyalty program.

Premium is a subscription that raises the limits of the free plan (more live searches and alerts, round trips, scheduled check-ins). Bought on the web it is billed by Stripe and can be cancelled at any time for the end of the current period. Bought in the app it is billed by Apple or Google, renews automatically until cancelled in that store, and is governed by that store's terms as well. Prices are shown before you buy, in the currency of your storefront. We may change plan prices, limits, and what each plan includes; a price change applies from your next renewal, never retroactively.

The service is provided as is and as available. We do not promise that it will be available at any particular time, uninterrupted, error free, or fit for any particular purpose. Downtime will occur: for maintenance, because of failures on our side, or because an upstream data source changed, throttled us, or disappeared. None of that entitles anyone to a remedy, a credit, or a refund beyond what the law requires.

We are building continuously, and we reserve the right, at our sole discretion and at any time, with or without notice, to:

• change, suspend, limit, or discontinue any feature, or the service as a whole;
• add new features, and retire or decommission old ones, without keeping any feature available;
• change, break, or remove any interface the service exposes (APIs, endpoints, feeds, exports, URLs, data formats), with no promise of backward compatibility or a migration path;
• change which data sources the service uses and what data it shows;
• change plan limits, quotas, and rate limits, including for existing subscribers;
• impose technical measures to protect the service, such as throttling, human checks, and blocks.

Nothing you build on top of the service, and no workflow you come to rely on, creates an obligation for us to keep any part of it running or unchanged.

One person, one account. The service may not be used to scrape, resell, or redistribute the data it shows, to build or feed a competing product, to run automated traffic against it, or to probe, overload, or circumvent its limits and protections. We may throttle, suspend, or terminate any account or anonymous session, at our sole discretion, with or without notice, if we believe it violates these terms or threatens the service, and we owe no compensation for doing so.

We may refuse, suspend, or close any account at our discretion. You may stop using the service and delete your account at any time (see Privacy). If your account is closed, whatever the reason, the sections of these terms about liability, warranties, indemnification, and disputes survive.

What you tell the agent stays yours. You give us the right to store and process it to run your searches, operate the service, and improve the product in aggregate; we do not publish it. You can delete it all at any time. You are responsible for what you submit and must have the right to submit it.

To the maximum extent permitted by law, the service is provided without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement. We do not warrant that the data shown is correct, complete, or current, that any seat exists or is bookable at any price, that alerts will fire, or that the service will meet your needs. Anything you do on the strength of the service, you do at your own risk.

To the maximum extent permitted by law, ClassFlyer and its operators are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, savings, revenue, goodwill, data, points, or miles, however caused and under any theory of liability, even if we were told the loss was possible. That includes, without limitation: a booking made, missed, or mistimed on the strength of anything the service showed; award prices, taxes, or surcharges that turned out different at the airline; seats that were shown but not bookable; alerts that did not fire or fired late; downtime; data loss; and changes to or removal of any feature or interface.

To the maximum extent permitted by law, our total aggregate liability for all claims arising out of or relating to the service is limited to the amount you paid us for the service in the twelve months before the event giving rise to the claim (for a free account: nothing). Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, and nothing here restricts any statutory rights you have as a consumer.

You will indemnify and hold ClassFlyer and its operators harmless from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these terms or your misuse of the service.

If any provision of these terms is found unenforceable, the rest remains in force, and the provision is enforced to the greatest extent the law allows. Our not enforcing a provision is not a waiver of it. These terms, together with the privacy notice, are the entire agreement between you and us about the service.

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